Did you know that businesses will pay hundreds of dollars for a qualified sales lead? And if someone is calling your office, actually seeking your goods or services, but can't get through, how much is that call worth? The loss from a missed call can create a ripple effect of even more negative consequences.
Whether your business offers products or services, customer service is vastly important. A missed call can mean more than a missed sale, it can cause irreversible damage to the reputation of your business.
Did you know that studies show a dissatisfied customer, someone who wasn't able to get through to your office when he needed to, for example, will tell an average of 11 people about his experience? You can't afford missed business opportunities, and you can't afford dissatisfied, irritated customers. In order to prevent this from occurring, you need to guarantee open phone lines 24 hours a day, seven days a week.
With INTERCEPT, you never miss a call, your customer talks to a real human being, and you are promptly notified of the call. You realize a dramatic increase in the level of your customer service without adding extra staff. This will not only provide you with peace of mind, but you are ensuring your business makes the sale and is known for its great customer service.
INTERCEPT offers a wide range of flexible programs that can be customized to fit your needs—whether it's answering all your calls 24 hours a day, seven days a week, or simply handling your overflow during lunch hours.