• With teams of highly experienced, professionally trained live operators, Intercept of Florida can help you grow your business without the expense of hiring additional employees. We can support all of your inbound calls, including inbound leads coming in from different marketing channels. Also, we offer you workflows and lead nurturing systems that help to organize […]

  • As more cases of coronavirus appear nationwide and worldwide, there seem to be more questions than answers about the outbreak. To address questions about this and other health-related issues and emergencies, many medical businesses and healthcare institutions work with professional medical message delivery services. There are many benefits of working with a professional medical message […]

  • Making the decision to use either a virtual receptionist or a dedicated receptionist is easier than you think. What both have in common is that they are real people located remotely who provide your business with answering services. However, knowing what makes them different will likely help you make the decision on which type of […]

  • The easy solution to making sure that all of your business calls are answered during the holiday season is to work with a high-quality answering service. The right holiday answering service can serve as a substitute for staff who are not in the office, provide additional support for product sales and information, and offer customer […]

  • The only way to make certain that your business doesn’t miss important communications from customers in the event of a power outage is to have a seamless backup plan. That “must-have” contingency plan for many businesses is to work with a call answering services company whose operators are based in a separate location. Call answering […]

  • Your business response to emergency calls is critically important to both your customers and professional reputation. At Intercept of Florida, we understand that dispatching emergency calls requires immediate engagement and attention to detail, 24 hours a day, 7 days a week, 365 days a year. No matter what type of business you have, our certified […]

  • Once you make the strategic decision to work with a call answering service, you will want to be certain the company you choose is top quality. Following are some benchmarks to consider when evaluating companies that provide call answering and related services. Highly Trained, Professional Answering Service Operators At the heart of any quality call […]