Your Southwest Florida Answering Service Solution!
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1 Customer Service. It's our business to answer your phones 24 hours a day, 7 days a week, 365 days a year following our creed -Courteous, Accurate and Prompt!
2 Commitment. We are committed to become your partner, understand your business, and bring you vast experience.
3 Experience. INTERCEPT has been in the telephone answering business since 1969 and we have earned a reputation for quality, responsible, and consistent contact center solutions.
4 Technology. Our technology will provide you with options that will simplify your business and let you focus in taking your business to the next level.
5 Quality. Systems and monitoring are an integral part of the INTERCEPT operation. We deliver services that are supported by quality programs, procedures, and implementation.
6 Training. Every agent is trained extensively with quality control assured through monitoring. Representative training is a constant activity with sessions held with our training manager or supervisors.
7 Talent. Our representatives are trained, the technology is there!
8 Multi-lingual. We hire multi-lingual Telephone Service Representatives.
9 Cost Benefits. The costs benefits of outsourcing your messaging as, opposed to hiring a full-time employee, are undeniable. When you outsource your telephone answering, there are no employee taxes to pay, no hiring hassles, and no personnel to train.

Professional Affiliations
• Association of TeleServices International:
• Greater Fort Myers Chamber of Commerce:

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Call today: 1.888.704.8790 or e-mail us: