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Who We Are

Our Mission

Provide outstanding call center solutions to businesses throughout North America, meeting and exceeding clients’ expectations. Always focused on providing exceptional service while ensuring our customers’ communications are handled with care, attention, and confidentiality.

Our Vision

To be the leading quality focused, customer-centered call center provider serving North America. Always maintaining the highest quality customer service standards in the industry during our continued growth.

Telephone Service Representatives

Job Description:

  • Respond to inbound telephone calls
  • Provide customer service to callers – answer questions, relay messages to clients
  • Take orders for client products and services following scripts
  • Calmly attempt to resolve and de-escalate any issues

Qualifications Needed:

  • Must have a flexible schedule- able to work weekends and holidays
  • Clear speaking voice and pleasant demeanor on the phone
  • Strong customer service skills
  • Able to multi-task
  • Computer literate
  • Previous Answering Service and/or customer service experience preferred
  • High school graduate (or GED)

Wages and Benefits:

  • We provide paid training for all employees
  • Medical, dental, and vision benefits offered for full-time employees
  • 401k and PTO available for full-time employees
  • Paid holiday time

Apply Today!

Culture and Values

Quality - Achieving exceptional customer service standards in every communication

Accountability - Accepting responsibility for our actions and following through

Integrity - To act with honesty and integrity, never sacrificing the truth

Joyfulness - Maintaining a joyful company culture

Leadership - Empowerment to take initiative and always give our best

Unity - Supporting one another in our efforts toward a higher goal

Diversity - Realizing that our differences make us stronger and allow us to learn from one another